Petnet, an app which enables users to set and control feeding schedules of their pets through a device and a smartphone app, suffered technical difficulties after a server stopped operating.
While systems are now back up, it previously said that some errors have been experienced with a third-party system they have been using. The said matter is also current under investigation, with Petnet promising to provide more details about the breakdown later on.
The company advises its clients to always have a manual back-up system for the Petnet, feeding pets manually for now, as with other “smart” systems. This is due to the instability of the system at present.
Meanwhile, users have been quick to react on the said announcement through social media, a lot of which, are angry over the said system breakdown.